Elastic is a leading platform for search-powered solutions that helps organizations, their employees, and their customers to find documents, monitor infrastructure, protect against security threats, and more. Companies like Netflix, Uber, Slack, Microsoft, and thousands of others rely on Elastic for their search applications and solutions.
Socratic was enlisted to help Elastic better understand their customer experiences and the levers that drive positive business outcomes under their project “Metrics That Matter” marketing effort.
The research covered 62 countries and 5 industry verticals among customers and prospects. Additionally, Socratic’s graphics design team produced prospect-facing marketing collateral that helped immediately to close new business for Elastic.